Privacy Policy

Effective Date: July 22, 2025

At FlashMart, we are dedicated to respecting your privacy and safeguarding your personal data. This document combines our Privacy Policy, Terms & Conditions, Refund & Cancellation Policy, and Shipping Policy.

1. Information We Collect

We may collect your name, email, phone number, delivery address, and payment details. We also collect non-personal data like browser info, device type, and usage patterns to improve our services.

2. How We Use Your Information

  • To process and deliver your orders
  • To provide offers and recommendations
  • To send order updates and notifications
  • To enhance site performance and security

3. Sharing Your Information

We do not sell your data. We may share your info with verified partners (e.g. delivery services, payment processors) only as required for order fulfillment and legal compliance.

4. Your Rights

You may request to access, update, or delete your personal information. You can also opt out of marketing at any time.

5. Data Security

We use industry-standard measures to protect your data. However, no system is 100% secure and we encourage you to take precautions when sharing information online.

6. Refund & Cancellation Policy

  • You may cancel your order anytime before it is dispatched.
  • Eligible refunds will be issued to your original payment method or bank account.
  • Refunds are typically processed within 5–7 business days.
  • No cancellation or platform charges apply to buyers.
  • Seller payout will be automatically reversed upon order cancellation.
  • For more details, visit this page Refund page.

7. Terms & Conditions

By using our website, you agree to:

  • Provide accurate information during checkout
  • Not misuse our platform for illegal or unauthorized activity
  • Use our services for personal, non-commercial use unless authorized
  • Respect the seller and delivery timelines
  • Follow all applicable laws and guidelines

8. Shipping Policy

  • Orders are dispatched within 1–2 business days after confirmation.
  • Delivery usually takes 3–7 business days depending on location.
  • We provide tracking information through SMS or email.
  • Shipping charges, if applicable, are shown at checkout.
  • In case of any delay, you will be informed promptly.

9. Policy Updates

This policy may change in the future to reflect new services or regulations. Latest version is always available on this page with effective date.