Privacy Policy

At FlashMart Bookings, we are committed to safeguarding your personal data and ensuring a transparent booking experience. This document outlines our Privacy Policy, Terms & Conditions, and Refund Policy for all booking-related services.

1. Information We Collect

We collect personal information necessary to process your bookings — such as your name, phone number, email address, and payment details. We may also collect non-personal data like device type and location (for nearby service suggestions).

2. How We Use Your Information

• To confirm and manage your bookings
• To send booking updates and notifications
• To personalize offers based on your preferences
• To enhance platform performance and security

3. Sharing Your Information

We only share your details with verified service providers (e.g., hotels, doctors, car rental agencies) necessary for completing your booking. We do not sell your data to third parties.

4. Your Rights

You can request access, correction, or deletion of your personal data. You may also opt out of marketing messages at any time.

5. Data Security

We use advanced encryption and secure servers to protect your information. However, users should also exercise caution while sharing sensitive information online.

6. Our Booking Services

FlashMart Bookings provides a range of reliable booking options to make your life easier:

• Doctor Booking – Schedule appointments with trusted healthcare professionals.
• Hotel Booking – Reserve comfortable and verified hotels at the best prices.
• Car Booking – Rent vehicles for travel, business, or events.
• Teacher Booking – Hire qualified educators for tuition or special training.
• Tourist Guide – Book certified guides for your tours and travels.

All bookings are processed through verified partners to ensure safety, reliability, and a smooth experience.

7. Refund & Cancellation Policy

• You may cancel a booking before confirmation or service initiation.
• Refunds, if applicable, will be processed to the original payment method.
• Refunds are typically completed within 5–7 business days.
• No additional platform fee is charged for cancellations.
• For more details, visit our Refund Policy page.

8. Terms & Conditions

By using FlashMart Bookings, you agree to:

• Provide accurate information during booking
• Not misuse our platform for illegal or harmful activities
• Use services only for legitimate and personal purposes
• Comply with partner service terms (doctor, hotel, car, etc.)
• Respect cancellation and refund timelines

9. Legal Compliance

FlashMart Bookings strictly follows all local, state, and national laws. We prohibit fraudulent or illegal listings and services. Any violation will result in suspension and may be reported to legal authorities.

10. Policy Updates

This policy may be updated periodically to reflect new features or legal requirements. The latest version will always be available on this page with an updated effective date.